Contact information

Contact Us

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, we'd love to hear from you.

Our customer support team is committed to responding as quickly as possible.

Customer Support

Email: jpopbrandxoxo@gmail.com

Business Hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday: 10:00 AM – 2:00 PM (EST)

Sunday: Closed

We aim to respond to all inquiries within 24–48 business hours.


Order Support

If you're contacting us about an existing order, please include:

  • Your full name
  • Order number
  • Email address used to place the order
  • A brief description of your inquiry

Providing this information helps us assist you more efficiently.


Shipping & Returns

For information about shipping, returns, or refunds, please visit our:

  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy
  • Terms of Service

Business Information

Business Name: JPOP BRAND

Website: https://jpopbrand.com

Business Address:

500 8th Avenue, FRNT3 New York, New York 10018


Stay Connected

Follow us on social media to discover new products, exclusive offers, and beauty tips.

  • Instagram
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  • TikTok
  • Pinterest

Need Help?

Whether you have a question about a product, your order, shipping, or returns, our team is ready to assist you. We appreciate your trust in JPOP BRAND and look forward to helping you.

Thank you for choosing JPOP BRAND!