Shipping Policy

Last Updated: July 2026

At JPOP BRAND, we are committed to delivering your order quickly, securely, and efficiently. Please review our shipping policy below before placing your order.

Shipping Destinations

We currently ship to addresses within the United States only.

If we expand shipping to additional countries in the future, this policy will be updated accordingly.

Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.
• Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
• Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Methods & Delivery Times

We offer the following shipping options within the United States:

Standard Shipping

• Delivery Time: 4–6 Business Days
• Shipping Fee: $8.00

Express Shipping

• Delivery Time: 2–3 Business Days
• Shipping Fee: $15.00

Delivery times begin after your order has been processed and are estimates only.

Free Shipping

We offer FREE Standard Shipping on all orders of $69.99 or more.

Orders below $69.99 will be charged the applicable shipping fee at checkout.

Shipping Charges

Shipping costs are calculated based on the shipping method selected and your order value. All shipping charges are displayed during checkout before payment is completed.

Order Tracking

After your order has been shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to become available.

Delivery Delays

While we strive to deliver orders within the estimated delivery timeframe, unexpected delays may occur due to:

• Carrier delays
• Severe weather
• Public holidays
• High shipping volumes
• Incorrect shipping information provided by the customer

JPOP BRAND is not responsible for delays caused by shipping carriers once your order has been dispatched.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted, please contact us immediately. Once an order has been shipped, we may not be able to modify the delivery address.

Additional shipping charges may apply if a package must be reshipped due to an incorrect address.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Include:

• Your order number
• Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to resolve the issue as quickly as possible.

Multiple Shipments

Some orders may be shipped in separate packages to ensure faster delivery. If this occurs, you will receive tracking information for each shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: jpopbrandxoxo@gmail.com